Wakefield
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The Wakefield Company and EMC (NYSE:EMC) have entered into a strategic partnership to deliver Loan Builder(R) to the residential mortgage industry. Loan Builder(R) merges our robust Process Architecture Tools with several EMC software components to transform traditional, LOS-centric loan origination and production environments.
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We are a consulting firm of experienced and diversified professionals located in suburban Milwaukee.
We focus on improving the operational effectiveness of process-centric environments that are paper-dependant, rely on functional divisions of labor and deploy outdated system architecture.
We specialize in initiatives that result in the strategic transformations that our clients desire.
Our executives have built several nationwide processing environments for prominent firms such as Salomon Brothers, Norwest Mortgage, Prudential Insurance Company, Metavante and MGIC.
Provides the entire organization with an accurate picture of the current production environment and highlights the tasks that are absorbing the most resources.
Completion of the PTS involves production employees and supervisors as part of the solution and gets their buy-in for process optimization.
Formal time and motion studies are an option.
The OPTS evolves as a collaborative process that leverages TWC experience and the INPLORET task level database.
Identifies process improvements that are achievable through improved workflow and/or consolidation of job functions and elimination of a functionally structured labor pool.
Sheila has more than 25 years of experience as a leader of process design, improvement and deployment in the mortgage, service and manufacturing industries.
Sheila joined The Wakefield Company in March of 2004 and has used TWC process architecture tools to design more than 30 optimized loan production environments.
Sheila is a certified Six Sigma Blackbelt and Lean Master.
She has held a variety of management positions for companies such as Rockwell International, Honeywell, Textron and Pacific Scientific.
This client, a nationwide retail and wholesale mortgage bank, has had some internal processing challenges.
Their cost to produce loans was substantially above industry averages.
Loan application to loan closing cycle times averaged 33 days.
Loan throughput rates have historically been in the 50% range.
The number of loans processed per full-time processing employee has ranged between 9 and 12 per month.
We were retained to do an assessment of this client's loan processing environment.
The client's stated objective was to reduce its annual loan production expenses by at least $25 million within twelve months.
For over 25 years, The Wakefield Company has understood the strategic linkage between loan production efficiency and supply chain control.
This intuitive understanding and their execution ability is a valuable commodity for lenders that seek to optimize the performance of their loan production operations.
The Wakefield Company's INPLORE database really streamlines the important task of optimizing process as a necessary precedent to automation initiatives.
As the old saying goes - you can only automate what you can document.
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